An expensive pair of Fox Talas forks came in which hadn't been serviced for at least three years and put through some pretty tough riding. A normal service will cost about £99. Fox recommend a service every 50 hours for their forks - a bit excessive - you'd get away with 100 hours but 3 years...result - wear to left-hand stanchion. This means we cannot guarantee air/oil loss from the fork. Replacment will cost £134 on top of the service charge. Also, the fork was only partly stripped to ascertain the above - it was quite possible that on fully stripping them we'd find the bushings were worn too - an additional cost of £30 to fit those. Fox Talas need servicing more regularly than other Fox forks as there isn't much room in the left-hand stanchion for oil - so they can wear more quickly if not looked after. If they had had a full service every 100 hrs- followed by a regular lower leg removal clean and refit they would most likely have been good for many years.
These forks new are a £700-800 fork - not a cheap item. Of course my customer was most upset and decided not to go ahead with the work and will probably replace with a cheaper fork.:(
